Tony Cecala » Business

Morgan Stanley Report: “Mobile Internet will create/destroy more wealth than Desktop Internet”

Tony Cecala — Thu, 17 Dec 2009 18:12:52 +0000

Morgan Stanley’s 2009 report on trends in the mobile Internet marketplace makes for an important read for anyone doing business in 2010 and beyond. By anyone, I mean not only hardware, software, and wireless companies, but all small, medium, and large businesses including plumbers and dentists. They forecast that the Internet boom of the past 15 years will take a marked upward acceleration with the mobile web.

History suggests the mobile Internet has potential to create / destroy more wealth than prior computing cycles based on 10x user multiplier effect (from cycle to cycle, the number of users / units increases tenfold). Regarding pace of change, more users will likely connect to the Internet via mobile devices than desktop PCs within 5 years.

Here’s a Powerpoint of the 92-slide presentation from Slideshare.net

View more documents from Subrahmanyam KVJ.

Download the full 2009 Mobile Internet Report directly from the Morgan Stanley web site.

NetFlix’s Amazing Culture Document

Tony Cecala — Sat, 05 Sep 2009 13:55:34 +0000

As company’s grow, they tend to suck more. We see this happen every, single, day. Yet some companies continue to innovate and do the right thing. What principles set these companies apart?

We need to study the principles that keep good companies from turning into sucky ones. Here’s an internal NetFlix document that goes a long way to identifying key elements of successful organizations. Every college student should read this before entering the workforce.

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Delivering Happiness: A Presentation by Zappos CEO Tony Hsieh

Tony Cecala — Tue, 24 Mar 2009 15:29:21 +0000

Tony Hsieh gave this presentation at SXSW conference in Austin, March 14, 2009. Watch the videos to get the full experience. When it comes to customer service Tony not only “get’s it”, he “invents it”. Learn how to use outstanding customer service as the backbone of your business. My favorite meme from this presentation, “Zappos is a service company that happens to sell clothing…”