customer service
Delivering Happiness: A Presentation by Zappos CEO Tony Hsieh
Zappos – SXSW – 3-14-09
View more presentations from zappos.
Tony Hsieh gave this presentation at SXSW conference in Austin, March 14, 2009. Watch the videos to get the full experience. When it comes to customer service Tony not only “get’s it”, he “invents it”. Learn how to use outstanding customer service as the backbone of your [...]
